5. UPDD Diagnostics

Modified on Wed, 18 Oct 2023 at 12:47 AM

Troubleshooting the UPDD touch-base driver

  • If the touch hardware is listed in System Report but touch is still not functional, open the Diagnostics from UPDD console and run the diagnostics:


https://support.touch-base.com/Documentation/50453/Diagnostics-procedure



  • You will be asked to draw some patterns.


  • It will create a zip file on your desktop and this can be sent to support@touch-base.com


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