5. UPDD Diagnostics

Modified on Wed, 18 Oct, 2023 at 12:47 AM

Troubleshooting the UPDD touch-base driver

  • If the touch hardware is listed in System Report but touch is still not functional, open the Diagnostics from UPDD console and run the diagnostics:


https://support.touch-base.com/Documentation/50453/Diagnostics-procedure



  • You will be asked to draw some patterns.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article