8. Troubleshooting further on the Mac the C1-xMP1 MIDI Controller

Modified on Tue, 20 Aug at 1:10 PM

The C1-xMP1 is the midi device of the MP Controller.

If it does show up in the System Report but it still does not found by the MP Host plugin then try the following.


Create a new configuration in Mac's MIDI Studio 

Click on the dropdown:


Then select New Configuration. This will reset the MIDI studio




You will see the connected MIDI devices 


Double click on the C1-xMP1 and you should see that the device is online




Using the Console to diagnose


The Mac has a build-in Console that shows logs of when hardware connects to the computer.


Open the Console



Type in the search area: icdd, hit enter and then click on Start


Disconnect the C1-xMP1 cable from the Mac and then connect it again (always on a USB-A port). You should see the following data being populated on the Console.



If you don't see this data then click Pause, then on Clear and then on Errors and Faults



Disconnect the C1-xMP1 and click on Start. Then connect the C1-xMP1.

Check if there are any errors related to C1-xMP1 that appear on the Console.


If there are errors it means there is an issue with the connection. If you are connecting via USB-A and it is still producing errors, you can try using a USB Hub or USB-C docking station that has USB-A ports.





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